Privacy & Cookie Policy

We understand your privacy is important to you and you care about how your personal data is used.  We respect and value the privacy of everyone who visits this website and only collect and use your personal data as described in this Privacy Policy.   Any personal data we collect will only be used as permitted by law.  Please read this Policy carefully and ensure that you understand it.

Who we are

Our Site is owned and operated by Pineapple Structures Limited, registered in England.

Company number:      10553808

Registered address:    77 Underwood Road, Chingford, London, England, E4 9EE

VAT number:               313900045

Email:                          [email protected]

Telephone:                  07952 333269    

What personal data we collect and how

Subject to the following, we do not collect any personal data from you.

If you send us an email or provide your contact details when you contact us by telephone, we may collect your name, your email address, and any other information which you choose to give us.  For the purposes of the Data Protection Legislation, we are the data controller responsible for such personal data.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour.   Our Site collects certain information automatically, including your IP address, the type of browser you are using, and certain other non-personal data about your computer or device such as your operating system type or version, and display resolution.

This website includes plug-ins, analytics and applications provided by third parties which may allow them to collect or share data about you.  We do not control these third parties and are not responsible for their privacy statements. 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

The lawful basis under the Data Protection Legislation that allows us to use such information is article 6(1)(f) of the GDPR which allows us to process personal data when it is necessary for the purposes of our legitimate interests, in this case, the proper operation and functionality of Our Site.

How do you use my personal data?

Where we collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected.  We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times.

As stated above, we do not generally collect any personal data directly from you, but if you contact us and we obtain your personal details from your email, may use them to respond to your email.  The other technical data referred to above is necessary for the technical operation of Our Site and will not normally be used in any way to personally identify you.

Who we share your data with

We will not share any of your personal data with any third parties for any purposes other than storage on an email, web hosting server or plug-ins/analytical providers as mentioned above.

How long we retain your data

By law we have to keep basic information about our clients (including Contact, Identity, Financial and Transaction Data) for six years after they cease being clients for regulatory purposes.

What rights you have over your data

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data. 

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

What data breach procedures we have in place

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.  In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.  They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Changes to this Privacy & Cookies Policy

We may change this Policy from time to time.  This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. This Privacy Policy was last updated in October 2019.

Our contact information

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email:                          [email protected]

Telephone:                  07952 333269    

Postal Address:           77 Underwood Road, Chingford, London, England, E4 9EE